Manage Groups

Manage Groups provides references to detailed information that can be utilised to Create and Manage Groups and assign Groups Permission.

User Groups allow you to share content with selected sets of Users and to assign cases and case tasks to multiple users at once. You can assign users to a group when creating or editing the group or when adding or editing the user account.

🤔💭 Who Can Use This Feature
To create Groups, you must already be assigned to a group that has `User Management` permissions.

Navigate to Settings > User Management on the left navigation and select Groups tab to:

Create and Manage Groups and
Assign Groups Permission