User Groups allow you to share content with selected sets of Users and to assign cases and case tasks to multiple users at once. You can assign users to a group when creating or editing the group or when adding or editing the user account.
|🤔💭 Who Can Use This Feature|
|To create Groups, you must already be assigned to a group that has |
Navigate to Settings > User Management on the left navigation and select Groups tab to:
Updated over 1 year ago