Case Management

Version: 2.3.21

An Integration to manage LogicHub Cases. It can create new cases, get all cases, get a specific case's details and update or delete a case.

Connect Case Management with LogicHub

  1. Navigate to Automations > Integrations.
  2. Search for Case Management.
  3. Click Details, then the + icon. Enter the required information in the following fields.
    • Label: Enter a connection name.
    • Reference Values: Define variables here to templatize integration connections and actions. For example, you can use https://www.{{hostname}}.com where, hostname is a variable defined in this input. For more information on how to add data, see 'Add Data' Input Type for Integrations.
    • Verify SSL: Select option to verify connecting server's SSL certificate (Default is Verify SSL Certificate).
    • Remote Agent: Run this integration using the LogicHub Remote Agent.
    • URL (Optional): URL of your Logichub instance. Example: https://xyz.logichub.com (Default to connect to the local LogicHub server using https://nginx:8443).
    • API Token: API Token for accessing Case Management. To create API Token, see details.
  4. After you've entered all the details, click Connect.

Actions for Case Management

Search Issues

Search for Issues

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Filter QueryJinja-templated for search text. Leave empty to get all issues. For advanced query see help.Required
Explode ResultsExplode each result in a separate row. (default: No).Required
Get All FieldsGet all custom and system fields. (default: No). The default will get only some fields such as assignee and reporter attached to the issue.Required
Fetch Case DetailsGet case details as well (default: No).Required
Fetch Case HistoryGet history of the case as well. Applicable only when Fetch case details is "Yes". (default: No).Required
Fetch Comments In HistoryGet comments in history of the case as well. Applicable only when Fetch case history is "Yes" (default: No).Required
Exclude CommentsJinja-templated string representing a regex such that all comments matching with the regex would be excluded from the result. Applicable only when Fetch case details is "Yes".
Example {{regex_column}}
Required

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: List of cases
{
   "result":[
      {
         "id":"lhub-3422",
         "issueType":"Default",
         "issueTypeId":"lhcasetype-1",
         "reporter":"indrajeet",
         "assignee":"Unassigned",
         "status":"ToDo",
         "priority":"High",
         "title":"testIJ",
         "taskOrder":[
            "lhub-3423"
         ],
         "descriptionRaw":"",
         "createdAt":1614757210516,
         "modifiedAt":1614757226935,
         "fields":[
            
         ],
         "statusType":"Open",
         "case_details":{
            "id":"lhub-3422",
            "issueType":"Default",
            "issueTypeId":"lhcasetype-1",
            "reporterUserName":"indrajeet",
            "assigneeUserName":"Unassigned",
            "status":"ToDo",
            "priority":"High",
            "title":"testIJ",
            "descriptionRaw":"",
            "comments":[
               
            ],
            "tasks":[
               {
                  "id":"lhub-3423",
                  "issueType":"Manual Task",
                  "issueTypeId":"lhcasetype-2",
                  "reporterUserName":"indrajeet",
                  "assigneeUserName":"Unassigned",
                  "status":"InProgress",
                  "priority":"High",
                  "title":"Task1",
                  "parent":"lhub-3422",
                  "descriptionRaw":"",
                  "dateCreated":1614757219399,
                  "dateModified":1614757252356,
                  "hasAccess":true
               }
            ],
            "attachments":[
               
            ],
            "fields":[
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-379",
                  "fieldName":"000_CusField0429_Text",
                  "displayName":"000_CusField0429_Text",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-444",
                  "fieldName":"321",
                  "displayName":"2123",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-563",
                  "fieldName":"e32e32e",
                  "displayName":"23e23e32",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-277",
                  "fieldName":"Abir_Test",
                  "displayName":"Abir_TEST",
                  "fieldType":"Select",
                  "descriptor":{
                     "options":[
                        "1"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-506",
                  "fieldName":"ANewDate",
                  "displayName":"ANewDate",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-507",
                  "fieldName":"ANewDT",
                  "displayName":"ANewDT",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-498",
                  "fieldName":"ANewSelectField",
                  "displayName":"ANewSelectField",
                  "fieldType":"Select",
                  "descriptor":{
                     "options":[
                        "Abc",
                        "Def",
                        "XYZ"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-489",
                  "fieldName":"AUrlField",
                  "displayName":"AUrlField",
                  "fieldType":"URL",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-571",
                  "fieldName":"B",
                  "displayName":"B",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-311",
                  "fieldName":"issue_id_clone",
                  "displayName":"Case/Task Id_clone",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-426",
                  "fieldName":"cloneField",
                  "displayName":"cloneField",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-574",
                  "fieldName":"d",
                  "displayName":"d",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-171",
                  "fieldName":"Date",
                  "displayName":"Date",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-430",
                  "fieldName":"dateField",
                  "displayName":"dateField",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-511",
                  "fieldName":"dateTypeField",
                  "displayName":"dateTypeField_displayName",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-578",
                  "fieldName":"dd",
                  "displayName":"dd",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-446",
                  "fieldName":"dedwed",
                  "displayName":"dedewdwedwed",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-449",
                  "fieldName":"delete3f",
                  "displayName":"delete3fd",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-447",
                  "fieldName":"deleteq",
                  "displayName":"deleteqw",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-570",
                  "fieldName":"Demo",
                  "displayName":"Demo",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-448",
                  "fieldName":"disableq",
                  "displayName":"disableqw",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-588",
                  "fieldName":"DS",
                  "displayName":"DS",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-575",
                  "fieldName":"dds",
                  "displayName":"dsds",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-577",
                  "fieldName":"e",
                  "displayName":"e",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-435",
                  "fieldName":"epicID",
                  "displayName":"epicID",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-376",
                  "fieldName":"exit_code",
                  "displayName":"exit_code",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-223",
                  "fieldName":"lh_filehash",
                  "displayName":"Extracted File Hashes",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":true,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-221",
                  "fieldName":"lh_ipaddress",
                  "displayName":"Extracted IP Addresses",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":true,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-222",
                  "fieldName":"lh_url",
                  "displayName":"Extracted URLs",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":true,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-326",
                  "fieldName":"qqqqq",
                  "displayName":"fffff",
                  "fieldType":"MultiSelect",
                  "descriptor":{
                     "options":[
                        "ggg",
                        "af"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-212",
                  "fieldName":"field_1230_3",
                  "displayName":"field_1230_3",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-509",
                  "fieldName":"Field_Name_1301",
                  "displayName":"Field_Name_1301",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-508",
                  "fieldName":"Field_test_1101",
                  "displayName":"Field_test_1101",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-514",
                  "fieldName":"Field_test_2301",
                  "displayName":"Field_test_2301",
                  "fieldType":"TextArea",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-452",
                  "fieldName":"Field_test_2501",
                  "displayName":"Field_test_2501_edit",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-453",
                  "fieldName":"Field_test_2502",
                  "displayName":"Field_test_2502",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-549",
                  "fieldName":"Field_test_date",
                  "displayName":"Field_test_date",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-550",
                  "fieldName":"Field_test_text",
                  "displayName":"Field_test_text",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-177",
                  "fieldName":"FOR_CT3_1",
                  "displayName":"FOR_CT3_1",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-628",
                  "fieldName":"HE",
                  "displayName":"HE",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-377",
                  "fieldName":"host_id",
                  "displayName":"host_id",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-170",
                  "fieldName":"IP",
                  "displayName":"IP_edit",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-421",
                  "fieldName":"ipColumn",
                  "displayName":"ipColumn",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-440",
                  "fieldName":"jiraID",
                  "displayName":"jiraID",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-502",
                  "fieldName":"latency1",
                  "displayName":"latency1",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-503",
                  "fieldName":"latency2",
                  "displayName":"latency2",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-504",
                  "fieldName":"latency3",
                  "displayName":"latency3",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-400",
                  "fieldName":"LHUB14332",
                  "displayName":"LHUB14332",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-309",
                  "fieldName":"Location",
                  "displayName":"Location",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-405",
                  "fieldName":"m57NewFieldNAMEOne",
                  "displayName":"m57NewDispalyOne",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-418",
                  "fieldName":"multiSelectColumn",
                  "displayName":"multiSelectColumn",
                  "fieldType":"MultiSelect",
                  "descriptor":{
                     "options":[
                        "1",
                        "2",
                        "3",
                        "amar test",
                        "amar test 2",
                        "amar test new",
                        "amar test new 2",
                        "amar test new 3"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-419",
                  "fieldName":"multiValuedColumn",
                  "displayName":"multiValuedColumn",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-301",
                  "fieldName":"TestCall",
                  "displayName":"NertworkCall",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-438",
                  "fieldName":"numberColumn_CustomField",
                  "displayName":"numberColumn_displayName",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-496",
                  "fieldName":"pg_1",
                  "displayName":"pg_1",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-451",
                  "fieldName":"playdelF",
                  "displayName":"playdelFa",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-450",
                  "fieldName":"playdisF",
                  "displayName":"playdisFd",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-318",
                  "fieldName":"QA_Date",
                  "displayName":"QA_Date_edited",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-319",
                  "fieldName":"QA_mulVal",
                  "displayName":"QA_mulVal",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-314",
                  "fieldName":"QA_num",
                  "displayName":"QA_num",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-640",
                  "fieldName":"qa_num",
                  "displayName":"qa_num",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-315",
                  "fieldName":"QA_textarea",
                  "displayName":"QA_textarea",
                  "fieldType":"TextArea",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-317",
                  "fieldName":"QA_url",
                  "displayName":"QA_url",
                  "fieldType":"URL",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-316",
                  "fieldName":"QA_user",
                  "displayName":"QA_user",
                  "fieldType":"User",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-630",
                  "fieldName":"rbac_field",
                  "displayName":"rbac_field",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-633",
                  "fieldName":"rbac_field_dateTime",
                  "displayName":"rbac_field_dateTime",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-634",
                  "fieldName":"rbac_field_ipAddress",
                  "displayName":"rbac_field_ipAddress",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-636",
                  "fieldName":"rbac_field_multiSelect",
                  "displayName":"rbac_field_multiSelect",
                  "fieldType":"MultiSelect",
                  "descriptor":{
                     "options":[
                        "rbac_field_multiSelect 1",
                        "rbac_field_multiSelect 2"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-637",
                  "fieldName":"rbac_field_multiValued",
                  "displayName":"rbac_field_multiValued",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-632",
                  "fieldName":"rbac_field_number",
                  "displayName":"rbac_field_number",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-635",
                  "fieldName":"rbac_field_select",
                  "displayName":"rbac_field_select",
                  "fieldType":"Select",
                  "descriptor":{
                     "options":[
                        "rbac_field_select 1",
                        "rbac_field_select 2"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-631",
                  "fieldName":"rbac_field_textArea",
                  "displayName":"rbac_field_textArea",
                  "fieldType":"TextArea",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-638",
                  "fieldName":"rbac_field_url",
                  "displayName":"rbac_field_url",
                  "fieldType":"URL",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-639",
                  "fieldName":"rbac_field_user",
                  "displayName":"rbac_field_user",
                  "fieldType":"User",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-576",
                  "fieldName":"s",
                  "displayName":"s",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-573",
                  "fieldName":"Sa",
                  "displayName":"Sa",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-579",
                  "fieldName":"Sample",
                  "displayName":"Sample",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-420",
                  "fieldName":"selectColumn",
                  "displayName":"selectColumn",
                  "fieldType":"Select",
                  "descriptor":{
                     "options":[
                        "1",
                        "2",
                        "3"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-587",
                  "fieldName":"SF",
                  "displayName":"SF",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-627",
                  "fieldName":"SS",
                  "displayName":"SS",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-581",
                  "fieldName":"T",
                  "displayName":"T",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-300",
                  "fieldName":"Test_IJ",
                  "displayName":"Test Field",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-307",
                  "fieldName":"Test_IP_address",
                  "displayName":"Test IP address",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-399",
                  "fieldName":"test_email",
                  "displayName":"test_email",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-641",
                  "fieldName":"Test_Field",
                  "displayName":"Test_Field",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-572",
                  "fieldName":"TestField123",
                  "displayName":"TestField123",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-586",
                  "fieldName":"testField_2801",
                  "displayName":"testField_2801",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-487",
                  "fieldName":"TextAreaField",
                  "displayName":"TextAreaField",
                  "fieldType":"TextArea",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-371",
                  "fieldName":"lhub_ts",
                  "displayName":"timestamp",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-580",
                  "fieldName":"TTT",
                  "displayName":"TTT",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-274",
                  "fieldName":"vabs_field",
                  "displayName":"vaibhav_field",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-372",
                  "fieldName":"lh_watchers",
                  "displayName":"watchers",
                  "fieldType":"MultiSelect",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":true,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-583",
                  "fieldName":"WW",
                  "displayName":"WWE",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-582",
                  "fieldName":"zxcv",
                  "displayName":"zxcv",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               }
            ],
            "dateCreated":1614757210516,
            "dateModified":1614757226935,
            "linkedCases":[
               
            ],
            "viewLayout":"{\"layout\":[{\"defaultActiveTab\":\"Summary\",\"i\":\"lh-case-details-layout-section-1\",\"isResizable\":false,\"sectionName\":\"Section 1\",\"x\":0,\"y\":3,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Summary\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Tasks\",\"i\":\"lh-case-details-layout-section-2\",\"isResizable\":false,\"sectionName\":\"Section 2\",\"x\":0,\"y\":0,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Tasks\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Attachments\",\"i\":\"lh-case-details-layout-section-3\",\"isResizable\":false,\"sectionName\":\"Section 3\",\"x\":0,\"y\":1,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Attachments\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Linked Cases\",\"i\":\"lh-case-details-layout-section-4\",\"isResizable\":false,\"sectionName\":\"Section 4\",\"x\":0,\"y\":2,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Linked Cases\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"Suggested Cases\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Comments\",\"i\":\"lh-case-details-layout-section-5\",\"sectionName\":\"Section 5\",\"isResizable\":false,\"x\":0,\"y\":4,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Comments\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"Commands\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"History\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Extracted Fields\",\"i\":\"lh-case-details-layout-section-6\",\"isResizable\":false,\"sectionName\":\"Section 6\",\"x\":1,\"y\":0,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Extracted Fields\",\"isDefaultTab\":true,\"fields\":[{\"fieldName\":\"lh_ipaddress\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted IP Addresses\"},{\"fieldName\":\"lh_url\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted URLs\"},{\"fieldName\":\"lh_filehash\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted File Hashes\"}]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Additional Fields\",\"i\":\"lh-case-details-layout-section-7\",\"isResizable\":false,\"sectionName\":\"Section 7\",\"x\":1,\"y\":1,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Additional Fields\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]}],\"systemFields\":[{\"fieldName\":\"reporter\",\"fieldType\":\"User\",\"isReadOnly\":false},{\"fieldName\":\"assignee\",\"fieldType\":\"User\",\"isReadOnly\":false},{\"fieldName\":\"title\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"description\",\"fieldType\":\"TextArea\",\"isReadOnly\":false},{\"fieldName\":\"priority\",\"fieldType\":\"Select\",\"isReadOnly\":false},{\"fieldName\":\"issue_id\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"lh_watchers\",\"fieldType\":\"MultiSelect\",\"isReadOnly\":false},{\"fieldName\":\"status\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"created_at\",\"fieldType\":\"Date\",\"isReadOnly\":false},{\"fieldName\":\"modified_at\",\"fieldType\":\"Date\",\"isReadOnly\":false}]}",
            "history":[
               {
                  "id":11845,
                  "cmEntityId":3422,
                  "cmEntityType":"case",
                  "modifiedAt":1614757227067,
                  "userName":"indrajeet",
                  "fieldName":"task",
                  "modification":"Added",
                  "before":null,
                  "before_raw":null,
                  "after":{
                     "value":"lhub-3423"
                  },
                  "after_raw":{
                     "value":"lhub-3423"
                  }
               }
            ],
            "isWatching":false,
            "caseStatusWorkflow":{
               "id":"statusworkflow-3",
               "name":"Old Default Case Workflow",
               "description":"This is the old default workflow created by system.",
               "createdAt":1593169387512,
               "modifiedAt":1593169387512,
               "stateTransitions":{
                  "transitions":[
                     {
                        "name":"ToDo",
                        "from":[
                           "__TransitionFromAll__"
                        ],
                        "to":[
                           "__TransitionToAll__"
                        ],
                        "statusType":"Open"
                     },
                     {
                        "name":"InProgress",
                        "from":[
                           "__TransitionFromAll__"
                        ],
                        "to":[
                           "__TransitionToAll__"
                        ],
                        "statusType":"In Progress"
                     },
                     {
                        "name":"Done",
                        "from":[
                           "__TransitionFromAll__"
                        ],
                        "to":[
                           "__TransitionToAll__"
                        ],
                        "statusType":"Closed"
                     }
                  ]
               },
               "isSystem":true,
               "caseTypes":[
                  
               ]
            }
         }
      }
   ],
   "error":null,
   "has_error":false
}

Create Case

Creates a case with parameters provided.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case TypeJinja2 template for type of case to be created.
Example: Default.
Required
Case Title TemplateJinja2 template for case title.
Example: This is {{case_title_column_name}}.
Optional
Case Description TemplateMarkdown template for case description (Blockquotes and HTML tags are not supported).
Example: Reporter: {{reporter_column_name}}. Severity:
{{score_column_name}}.
Optional
Case ReporterColumn name from parent table containing Reporter of the Case.Optional
Case AssigneeColumn name from parent table containing Assignee for the Case.Optional
Case PriorityColumn name from parent table containing Priority for the Case.Required
Case Custom Fields TemplateJinja2 template for case custom fields. Input is expected in valid json-array as given in example.
Example: [{"field-name1":{{column1}}, "field-name2": {{column2}}].

- You can enter the following JSON syntax for linking alerts to a case:

{"lh_linked_alerts":["{{alert_Id}}", "alert-84147474"]}

where, lh_linked_alerts is the field ID which is multivalued type. You can either use the alert ID or the Jinja template. To know more, see how to view alerts in a case
Optional

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Case details
13981398

Get Case Details

Retrieves all cases.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IdColumn name from parent table containing Case ID of the CaseRequired
Fields To ReturnJinja2 template for getting some specific fields only. Enter comma-separated list of field names, not display names. Leave empty to get all fields. Use only after logichub version M81Optional
Include Case HistoryGet history of the case as well. (Default is No)Optional
Include History For FieldsJinja2 template for getting history of some specific fields only. Enter comma-separated list of field names, not display names. Applicable only when Include Case History is "Yes". Leave empty to get entire history. Use only after logichub version M81Optional
Include Comments In HistoryGet comments in history of the case as well. Applicable only when Include Case history is "Yes" (Default is No)Optional
Exclude Comments RegexJinja templated string representing a regex such that all comments matching with the regex would be excluded from the result. Applicable only when Include Case Details or Include Case Comments is "Yes". If your LogicHub version is less than M81, then applicable only when 'Include Case Details' is "Yes". Example {{regex_column}}Optional
Include Content In AttachmentsGet Contents in Attachments. (Default is No)Optional

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Case details
{
   "id":"lhub-3422",
   "issueType":"Default",
   "issueTypeId":"lhcasetype-1",
   "reporterUserName":"indrajeet",
   "assigneeUserName":"Unassigned",
   "status":"ToDo",
   "priority":"High",
   "title":"testIJ",
   "descriptionRaw":"",
   "comments":[
      
   ],
   "tasks":[
      {
         "id":"lhub-3423",
         "issueType":"Manual Task",
         "issueTypeId":"lhcasetype-2",
         "reporterUserName":"indrajeet",
         "assigneeUserName":"Unassigned",
         "status":"InProgress",
         "priority":"High",
         "title":"Task1",
         "parent":"lhub-3422",
         "descriptionRaw":"",
         "dateCreated":1614757219399,
         "dateModified":1614757252356,
         "hasAccess":true
      }
   ],
   "attachments":[
      
   ],
   "fields":[
      {
         "caseId":"lhub-3422",
         "fieldId":"field-379",
         "fieldName":"000_CusField0429_Text",
         "displayName":"000_CusField0429_Text",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-444",
         "fieldName":"321",
         "displayName":"2123",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-563",
         "fieldName":"e32e32e",
         "displayName":"23e23e32",
         "fieldType":"Date",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-277",
         "fieldName":"Abir_Test",
         "displayName":"Abir_TEST",
         "fieldType":"Select",
         "descriptor":{
            "options":[
               "1"
            ]
         },
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-506",
         "fieldName":"ANewDate",
         "displayName":"ANewDate",
         "fieldType":"Date",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-507",
         "fieldName":"ANewDT",
         "displayName":"ANewDT",
         "fieldType":"Date",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
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         "fieldId":"field-631",
         "fieldName":"rbac_field_textArea",
         "displayName":"rbac_field_textArea",
         "fieldType":"TextArea",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-638",
         "fieldName":"rbac_field_url",
         "displayName":"rbac_field_url",
         "fieldType":"URL",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-639",
         "fieldName":"rbac_field_user",
         "displayName":"rbac_field_user",
         "fieldType":"User",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-576",
         "fieldName":"s",
         "displayName":"s",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-573",
         "fieldName":"Sa",
         "displayName":"Sa",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-579",
         "fieldName":"Sample",
         "displayName":"Sample",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-420",
         "fieldName":"selectColumn",
         "displayName":"selectColumn",
         "fieldType":"Select",
         "descriptor":{
            "options":[
               "1",
               "2",
               "3"
            ]
         },
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-587",
         "fieldName":"SF",
         "displayName":"SF",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-627",
         "fieldName":"SS",
         "displayName":"SS",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-581",
         "fieldName":"T",
         "displayName":"T",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-300",
         "fieldName":"Test_IJ",
         "displayName":"Test Field",
         "fieldType":"Number",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-307",
         "fieldName":"Test_IP_address",
         "displayName":"Test IP address",
         "fieldType":"IP",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-399",
         "fieldName":"test_email",
         "displayName":"test_email",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-641",
         "fieldName":"Test_Field",
         "displayName":"Test_Field",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-572",
         "fieldName":"TestField123",
         "displayName":"TestField123",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-586",
         "fieldName":"testField_2801",
         "displayName":"testField_2801",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-487",
         "fieldName":"TextAreaField",
         "displayName":"TextAreaField",
         "fieldType":"TextArea",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-371",
         "fieldName":"lhub_ts",
         "displayName":"timestamp",
         "fieldType":"Date",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-580",
         "fieldName":"TTT",
         "displayName":"TTT",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-274",
         "fieldName":"vabs_field",
         "displayName":"vaibhav_field",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-372",
         "fieldName":"lh_watchers",
         "displayName":"watchers",
         "fieldType":"MultiSelect",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":true,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-583",
         "fieldName":"WW",
         "displayName":"WWE",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-582",
         "fieldName":"zxcv",
         "displayName":"zxcv",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      }
   ],
   "dateCreated":1614757210516,
   "dateModified":1614757226935,
   "linkedCases":[
      
   ],
   "viewLayout":"{\"layout\":[{\"defaultActiveTab\":\"Summary\",\"i\":\"lh-case-details-layout-section-1\",\"isResizable\":false,\"sectionName\":\"Section 1\",\"x\":0,\"y\":3,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Summary\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Tasks\",\"i\":\"lh-case-details-layout-section-2\",\"isResizable\":false,\"sectionName\":\"Section 2\",\"x\":0,\"y\":0,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Tasks\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Attachments\",\"i\":\"lh-case-details-layout-section-3\",\"isResizable\":false,\"sectionName\":\"Section 3\",\"x\":0,\"y\":1,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Attachments\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Linked Cases\",\"i\":\"lh-case-details-layout-section-4\",\"isResizable\":false,\"sectionName\":\"Section 4\",\"x\":0,\"y\":2,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Linked Cases\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"Suggested Cases\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Comments\",\"i\":\"lh-case-details-layout-section-5\",\"sectionName\":\"Section 5\",\"isResizable\":false,\"x\":0,\"y\":4,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Comments\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"Commands\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"History\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Extracted Fields\",\"i\":\"lh-case-details-layout-section-6\",\"isResizable\":false,\"sectionName\":\"Section 6\",\"x\":1,\"y\":0,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Extracted Fields\",\"isDefaultTab\":true,\"fields\":[{\"fieldName\":\"lh_ipaddress\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted IP Addresses\"},{\"fieldName\":\"lh_url\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted URLs\"},{\"fieldName\":\"lh_filehash\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted File Hashes\"}]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Additional Fields\",\"i\":\"lh-case-details-layout-section-7\",\"isResizable\":false,\"sectionName\":\"Section 7\",\"x\":1,\"y\":1,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Additional Fields\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]}],\"systemFields\":[{\"fieldName\":\"reporter\",\"fieldType\":\"User\",\"isReadOnly\":false},{\"fieldName\":\"assignee\",\"fieldType\":\"User\",\"isReadOnly\":false},{\"fieldName\":\"title\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"description\",\"fieldType\":\"TextArea\",\"isReadOnly\":false},{\"fieldName\":\"priority\",\"fieldType\":\"Select\",\"isReadOnly\":false},{\"fieldName\":\"issue_id\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"lh_watchers\",\"fieldType\":\"MultiSelect\",\"isReadOnly\":false},{\"fieldName\":\"status\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"created_at\",\"fieldType\":\"Date\",\"isReadOnly\":false},{\"fieldName\":\"modified_at\",\"fieldType\":\"Date\",\"isReadOnly\":false}]}",
   "isWatching":false,
   "caseStatusWorkflow":{
      "id":"statusworkflow-3",
      "name":"Old Default Case Workflow",
      "description":"This is the old default workflow created by system.",
      "createdAt":1593169387512,
      "modifiedAt":1593169387512,
      "stateTransitions":{
         "transitions":[
            {
               "name":"ToDo",
               "from":[
                  "__TransitionFromAll__"
               ],
               "to":[
                  "__TransitionToAll__"
               ],
               "statusType":"Open"
            },
            {
               "name":"InProgress",
               "from":[
                  "__TransitionFromAll__"
               ],
               "to":[
                  "__TransitionToAll__"
               ],
               "statusType":"In Progress"
            },
            {
               "name":"Done",
               "from":[
                  "__TransitionFromAll__"
               ],
               "to":[
                  "__TransitionToAll__"
               ],
               "statusType":"Closed"
            }
         ]
      },
      "isSystem":true,
      "caseTypes":[
         
      ]
   },
   "statusType":"Open",
   "error":null,
   "has_error":false
}

Delete Case

Deletes a Case associated with a case ID.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IDColumn name from parent table containing Case ID of the Case.Required

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Success/Failure Message
682682

Update Case

Updates Reporter, Assignee, Status, Priority, Title and/or Description of a case.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IDColumn name from parent table containing Case ID of the Case.Required
Updated Case ReporterJinja-templated text containing the Reporter to be updated for the Case.Optional
Updated Case AssigneeJinja-templated text containing the Assignee to be updated for the Case.Optional
Updated Case StatusJinja-templated text containing the Status to be updated for the Case.Optional
Updated Case PriorityJinja-templated text containing the Priority to be updated for the Case.Optional
Updated Case Title TemplateJinja2 template for case title.
Example: This is {{case_title_column_name}}.
Optional
Updated Case Description TemplateMarkdown template for case description (Blockquotes and HTML tags are not supported).
Example: Reporter: {{reporter_column_name}}.
Severity: {{score_column_name}}.
Optional
Updated Case Custom Fields TemplateJinja2 template for case custom fields. Input is expected in valid json-array as given in example.
Example: [{"id":"field-id", "value":{{column1}}}, {"id":"field-id", "value":"{{column2}}"}].
Optional

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Case details
687687

Append Comment

Appends comment to a Case.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IDColumn name from parent table containing Case ID of the Case.Required
Reporter UsernameColumn name from parent table containing LogicHub username. Default will be the user whose account has been used at the connection level.Optional
Comment TemplateJinja2 template for comment.
Example: This is {{comment_column_name}}.
Required

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Case id and comment ID
704704

Add Manual Task

Adds Manual task to a Case.

Inputs to this Action

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IdColumn name from parent table containing Case ID of the Case.Required
Task Title TemplateJinja2 template for task title. Example: This is {{title_column_name}}.
Task ReporterColumn name from parent table containing task reporter username.
Task AssigneeColumn name from parent table containing task assignee username.Optional
Task PriorityColumn name from parent table containing task priority.Optional
Task StatusColumn name from parent table containing the status of the task.Optional
Task Summary TemplateMarkdown template for task summary (Blockquotes and HTML tags are not supported).

Example: Reporter: {{reporter_column_name}}. Severity:{{score_column_name}}.
Optional

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Task details
992992

Get Tasks

Get all tasks of a case.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IDColumn name from parent table containing Case ID of the Case.Required

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Task details
15161516

Update Task

Updates Assignee, Status, Priority, Title, and/or Summary of a task.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IDColumn name from parent table containing Case ID of the Case.Required
Task IDColumn name from parent table containing Task ID of the task.
Task Title TemplateJinja2 template for task title. Example: This is {{title_column_name}}.Optional
Task AssigneeColumn name from parent table containing task assignee username.Optional
Task PriorityColumn name from parent table containing task priority.Optional
Task StatusColumn name from parent table containing the status of the task.Optional
Task Summary TemplateMarkdown template for task summary (Blockquotes and HTML tags are not supported).

Example: Reporter: {{reporter_column_name}}. Severity:
{{score_column_name}} .
Optional

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Task details
15081508

Get/Download Case Attachment by Attachment ID

Download an attachment for a case identified by attachment ID.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Attachment IDColumn name from parent table containing Attachment ID of Attachment.Required

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: File ID
665665

Get Case Attachment

Get attachments of a case.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IdColumn name from parent table containing Case ID of the Case.Required
Split ResultsSplit attachments in separate rows. (Default 'Yes').Optional

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Attachment ID
699699

Get Task Attachment

Get attachments of a task.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Task IDColumn name from parent table containing Task ID of the Case.Required
Split ResultsSplit attachments in separate rows. (Default 'Yes').Optional

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Attachment ID
699699

Add Attachment

Add an attachment to a case (optionally to a specific task of a case).

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IDColumn name from parent table containing Case ID of the Case.Required
File NameColumn name from parent table containing Name of the file to be added as an Attachment.Required
File IDColumn name from parent table containing file-id of the file to be added as an Attachment.Required
Task IDColumn name from parent table containing Task ID of the Case. If the value corresponding to column-name is empty, task-id will be ignored and attachment will be added to the case. Ignored, by default.Optional

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Attachment ID
677677

Delete Attachment

Delete an attachment from case/task using Attachment ID.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Attachment IDJinja-templated text containing the Attachment ID of the attachment. Example: {{attachment_id}}.

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Attachment deleted successfully
{
  "result": "Attachment deleted successfully",
  "has_error": false
}

Add Automated Task

Adds Automated task to a Case.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IDColumn name from parent table containing Case ID of the Case.Required
Command TemplateJinja2 template for Command of the task.
Example: Either mention command name directly or as {{commandNameColumn}}.
To know more about commands, see Create Commands for Cases.
Required
Task Title TemplateJinja2 template for task title.
Example: This is {{title_column_name}}. Default is Command Name.
Optional
Task Reporter TemplateJinja2 template for task reporter username.
Example: Either mention reporter name directly or as {{reporterColumnName}}
Required
Task Description TemplateJinja2 template for task description.
Example: This is {{description_column_name}}. Default is Command Description.
Optional
Task Parameters TemplateJinja2 template for parameters of the task. Input is expected in json format {"key1": "val1", "key2": "val2"}. You can either pass json of command directly or use jinja2 template like {{taskParamColumnName}}Optional
Trigger TypeSelect trigger type of task. There are two options:
1) Automatic: The task is executed immediately when the conditions of the task list and case type are met.
2) On click: When the conditions of the task list and case type are met, the owner or assignee can click a button to run the task.
By default, Automatic is selected.
For more information on Trigger Type, see Add Tasks to a Case.
Required

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Task details
15141514

Link Cases

Get attachments of a task.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input NameDescriptionRequired
Case IDColumn name from parent table containing Case ID of the Case.Required
Case IDs to linkColumn name from parent table containing Case IDs in comma separated manner.
Example: case_id1,case_id2,case_id3.
Required

Output

A JSON object containing multiple rows of result:

  • has_error: True/False
  • error: message/null
  • result: Success/Failure Message
15001500

Release Notes

  • v2.3.21 - Reporter, Assignee, Priority and Status are not necessary to update the ticket in Update Case action.
  • v2.3.18 - Made Reporter, Assignee, Priority, and status fields as jinja template in Update Case action.
  • v2.3.16 - Bug resolved to handle escape characters in Update Case and added option to get content of attachment in Search Case aaction.
  • v2.3.12 - Made reporter username in Append Comment action as optional.
  • v2.3.10 - Optimized the action Link Case to not bring the attachment content into the service memory.
  • v2.3.8 - Changed the priority of Create Case action to required.
  • v2.3.7 - Bug resolved for JsonDecode.
  • v2.3.2 - Added option to download attachment in get case.