Alerts list page allows you to perform basic and advanced search. Select Basic or Advanced options from the dropdown.
Basic search in alerts allows you to filter the alerts based on the categories provided. In addition, you can filter the alerts based on a specified time period.
Advanced search in alerts allows you to create custom queries to find the alerts that match the specified criteria and also perform a detailed search using the advanced option over the basic search filters.
While performing the advanced search, note the following points:
- All searches are case-insensitive.
- Spaces between elements of a search query are ignored.
- Searching is supported on fields and case parameters.
- You cannot directly search on comments, but a text search finds text in the case and task comments.
- You can search for standard and custom fields.
To access the advanced alerts search:
- Click on Case Management > Alerts on the left navigation.
- Select Advanced from the top drop-down. By default, the Basic search will be available.
The advanced search field validates the query that you enter.
If the query is valid, a green checkmark is shown. If the search syntax isn't valid, a red alert icon is shown.
Following screenshot shows an invalid syntax error with a red alert icon.
A simple advanced query is of the following form:
alerttype = "default"
More complex queries can be created with the boolean AND or OR operators with parentheses added as needed.
created = "2021/02/01 09:40" AND alerttype = "default"
The following fields are supported for advanced alerts search.
The alert ID.
The type of alert (Default).
The name of the alert.
The playbooks that the alert is linked to.
The description of the alert.
Time of Creation
The time the alert was created.
A user the case is assigned to. Must be a complete username.
The title of the alert.
A watcher will be notified of every change in the case.
The current status of the alert. True or False.
A user who opened a case. Must be a complete username.
Importance of the case: Critical, Blocker, Medium, Low, or Default.
The following operators are supported for advanced search.
Matches if the field contains the indicated text string.
Performing this type of search on a phrase is equivalent to an
For example, the search
Matches the current state of the case: closed, open, or inprogress.
Matches if the current state of the case is not the specified value.
Matches if the indicated comparison is valid. Applies only to the created field (date field).
Applies the boolean AND operation.
Applies the boolean OR operation.
The following search finds the alert type, name, and description with the text that contains the words.
alerttype = "detections-alert" AND (name = "delete-10" OR description = "Found delete event from 188.8.131.52 ip")
Updated 22 days ago