Case Management

Integration with LogicHub

Connecting with Case Management

To connect to case management following details are required:

Actions with Case Management

Search Issues

Search for Issues

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Filter Query: Jinja2 template for search text. Leave empty to get all issues. For advanced query see help.
  • Explode Results: Explode each result in a separate row. (default: No).
  • Get All Fields: Get all custom and system fields. (default: No). The default will get only some fields such as assignee and reporter attached to the issue.
  • Fetch Case Details: Get case details as well (default: No)
  • Fetch Case History: Get history of the case as well. Applicable only when Fetch case details is "Yes". (default: No)
  • Fetch Comments In History: Get comments in history of the case as well. Applicable only when Fetch case history is "Yes" (default: No)
  • Exclude Comments: Jinja templated string representing a regex such that all comments matching with the regex would be excluded from the result. Applicable only when Fetch case details is "Yes". Example {{regex_column}}

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: List of cases
{
   "result":[
      {
         "id":"lhub-3422",
         "issueType":"Default",
         "issueTypeId":"lhcasetype-1",
         "reporter":"indrajeet",
         "assignee":"Unassigned",
         "status":"ToDo",
         "priority":"High",
         "title":"testIJ",
         "taskOrder":[
            "lhub-3423"
         ],
         "descriptionRaw":"",
         "createdAt":1614757210516,
         "modifiedAt":1614757226935,
         "fields":[
            
         ],
         "statusType":"Open",
         "case_details":{
            "id":"lhub-3422",
            "issueType":"Default",
            "issueTypeId":"lhcasetype-1",
            "reporterUserName":"indrajeet",
            "assigneeUserName":"Unassigned",
            "status":"ToDo",
            "priority":"High",
            "title":"testIJ",
            "descriptionRaw":"",
            "comments":[
               
            ],
            "tasks":[
               {
                  "id":"lhub-3423",
                  "issueType":"Manual Task",
                  "issueTypeId":"lhcasetype-2",
                  "reporterUserName":"indrajeet",
                  "assigneeUserName":"Unassigned",
                  "status":"InProgress",
                  "priority":"High",
                  "title":"Task1",
                  "parent":"lhub-3422",
                  "descriptionRaw":"",
                  "dateCreated":1614757219399,
                  "dateModified":1614757252356,
                  "hasAccess":true
               }
            ],
            "attachments":[
               
            ],
            "fields":[
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-379",
                  "fieldName":"000_CusField0429_Text",
                  "displayName":"000_CusField0429_Text",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-444",
                  "fieldName":"321",
                  "displayName":"2123",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-563",
                  "fieldName":"e32e32e",
                  "displayName":"23e23e32",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-277",
                  "fieldName":"Abir_Test",
                  "displayName":"Abir_TEST",
                  "fieldType":"Select",
                  "descriptor":{
                     "options":[
                        "1"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-506",
                  "fieldName":"ANewDate",
                  "displayName":"ANewDate",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-507",
                  "fieldName":"ANewDT",
                  "displayName":"ANewDT",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-498",
                  "fieldName":"ANewSelectField",
                  "displayName":"ANewSelectField",
                  "fieldType":"Select",
                  "descriptor":{
                     "options":[
                        "Abc",
                        "Def",
                        "XYZ"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-489",
                  "fieldName":"AUrlField",
                  "displayName":"AUrlField",
                  "fieldType":"URL",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-571",
                  "fieldName":"B",
                  "displayName":"B",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-311",
                  "fieldName":"issue_id_clone",
                  "displayName":"Case/Task Id_clone",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-426",
                  "fieldName":"cloneField",
                  "displayName":"cloneField",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-574",
                  "fieldName":"d",
                  "displayName":"d",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-171",
                  "fieldName":"Date",
                  "displayName":"Date",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-430",
                  "fieldName":"dateField",
                  "displayName":"dateField",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-511",
                  "fieldName":"dateTypeField",
                  "displayName":"dateTypeField_displayName",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-578",
                  "fieldName":"dd",
                  "displayName":"dd",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-446",
                  "fieldName":"dedwed",
                  "displayName":"dedewdwedwed",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-449",
                  "fieldName":"delete3f",
                  "displayName":"delete3fd",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-447",
                  "fieldName":"deleteq",
                  "displayName":"deleteqw",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-570",
                  "fieldName":"Demo",
                  "displayName":"Demo",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-448",
                  "fieldName":"disableq",
                  "displayName":"disableqw",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-588",
                  "fieldName":"DS",
                  "displayName":"DS",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-575",
                  "fieldName":"dds",
                  "displayName":"dsds",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-577",
                  "fieldName":"e",
                  "displayName":"e",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-435",
                  "fieldName":"epicID",
                  "displayName":"epicID",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-376",
                  "fieldName":"exit_code",
                  "displayName":"exit_code",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-223",
                  "fieldName":"lh_filehash",
                  "displayName":"Extracted File Hashes",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":true,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-221",
                  "fieldName":"lh_ipaddress",
                  "displayName":"Extracted IP Addresses",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":true,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-222",
                  "fieldName":"lh_url",
                  "displayName":"Extracted URLs",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":true,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-326",
                  "fieldName":"qqqqq",
                  "displayName":"fffff",
                  "fieldType":"MultiSelect",
                  "descriptor":{
                     "options":[
                        "ggg",
                        "af"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-212",
                  "fieldName":"field_1230_3",
                  "displayName":"field_1230_3",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-509",
                  "fieldName":"Field_Name_1301",
                  "displayName":"Field_Name_1301",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-508",
                  "fieldName":"Field_test_1101",
                  "displayName":"Field_test_1101",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-514",
                  "fieldName":"Field_test_2301",
                  "displayName":"Field_test_2301",
                  "fieldType":"TextArea",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-452",
                  "fieldName":"Field_test_2501",
                  "displayName":"Field_test_2501_edit",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-453",
                  "fieldName":"Field_test_2502",
                  "displayName":"Field_test_2502",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-549",
                  "fieldName":"Field_test_date",
                  "displayName":"Field_test_date",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-550",
                  "fieldName":"Field_test_text",
                  "displayName":"Field_test_text",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-177",
                  "fieldName":"FOR_CT3_1",
                  "displayName":"FOR_CT3_1",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-628",
                  "fieldName":"HE",
                  "displayName":"HE",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-377",
                  "fieldName":"host_id",
                  "displayName":"host_id",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-170",
                  "fieldName":"IP",
                  "displayName":"IP_edit",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-421",
                  "fieldName":"ipColumn",
                  "displayName":"ipColumn",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-440",
                  "fieldName":"jiraID",
                  "displayName":"jiraID",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-502",
                  "fieldName":"latency1",
                  "displayName":"latency1",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-503",
                  "fieldName":"latency2",
                  "displayName":"latency2",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-504",
                  "fieldName":"latency3",
                  "displayName":"latency3",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-400",
                  "fieldName":"LHUB14332",
                  "displayName":"LHUB14332",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-309",
                  "fieldName":"Location",
                  "displayName":"Location",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-405",
                  "fieldName":"m57NewFieldNAMEOne",
                  "displayName":"m57NewDispalyOne",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-418",
                  "fieldName":"multiSelectColumn",
                  "displayName":"multiSelectColumn",
                  "fieldType":"MultiSelect",
                  "descriptor":{
                     "options":[
                        "1",
                        "2",
                        "3",
                        "amar test",
                        "amar test 2",
                        "amar test new",
                        "amar test new 2",
                        "amar test new 3"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-419",
                  "fieldName":"multiValuedColumn",
                  "displayName":"multiValuedColumn",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-301",
                  "fieldName":"TestCall",
                  "displayName":"NertworkCall",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-438",
                  "fieldName":"numberColumn_CustomField",
                  "displayName":"numberColumn_displayName",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-496",
                  "fieldName":"pg_1",
                  "displayName":"pg_1",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-451",
                  "fieldName":"playdelF",
                  "displayName":"playdelFa",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-450",
                  "fieldName":"playdisF",
                  "displayName":"playdisFd",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-318",
                  "fieldName":"QA_Date",
                  "displayName":"QA_Date_edited",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-319",
                  "fieldName":"QA_mulVal",
                  "displayName":"QA_mulVal",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-314",
                  "fieldName":"QA_num",
                  "displayName":"QA_num",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-640",
                  "fieldName":"qa_num",
                  "displayName":"qa_num",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-315",
                  "fieldName":"QA_textarea",
                  "displayName":"QA_textarea",
                  "fieldType":"TextArea",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-317",
                  "fieldName":"QA_url",
                  "displayName":"QA_url",
                  "fieldType":"URL",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-316",
                  "fieldName":"QA_user",
                  "displayName":"QA_user",
                  "fieldType":"User",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-630",
                  "fieldName":"rbac_field",
                  "displayName":"rbac_field",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-633",
                  "fieldName":"rbac_field_dateTime",
                  "displayName":"rbac_field_dateTime",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-634",
                  "fieldName":"rbac_field_ipAddress",
                  "displayName":"rbac_field_ipAddress",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-636",
                  "fieldName":"rbac_field_multiSelect",
                  "displayName":"rbac_field_multiSelect",
                  "fieldType":"MultiSelect",
                  "descriptor":{
                     "options":[
                        "rbac_field_multiSelect 1",
                        "rbac_field_multiSelect 2"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-637",
                  "fieldName":"rbac_field_multiValued",
                  "displayName":"rbac_field_multiValued",
                  "fieldType":"MultiValued",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-632",
                  "fieldName":"rbac_field_number",
                  "displayName":"rbac_field_number",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-635",
                  "fieldName":"rbac_field_select",
                  "displayName":"rbac_field_select",
                  "fieldType":"Select",
                  "descriptor":{
                     "options":[
                        "rbac_field_select 1",
                        "rbac_field_select 2"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-631",
                  "fieldName":"rbac_field_textArea",
                  "displayName":"rbac_field_textArea",
                  "fieldType":"TextArea",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-638",
                  "fieldName":"rbac_field_url",
                  "displayName":"rbac_field_url",
                  "fieldType":"URL",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-639",
                  "fieldName":"rbac_field_user",
                  "displayName":"rbac_field_user",
                  "fieldType":"User",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-576",
                  "fieldName":"s",
                  "displayName":"s",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-573",
                  "fieldName":"Sa",
                  "displayName":"Sa",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-579",
                  "fieldName":"Sample",
                  "displayName":"Sample",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-420",
                  "fieldName":"selectColumn",
                  "displayName":"selectColumn",
                  "fieldType":"Select",
                  "descriptor":{
                     "options":[
                        "1",
                        "2",
                        "3"
                     ]
                  },
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-587",
                  "fieldName":"SF",
                  "displayName":"SF",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-627",
                  "fieldName":"SS",
                  "displayName":"SS",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-581",
                  "fieldName":"T",
                  "displayName":"T",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-300",
                  "fieldName":"Test_IJ",
                  "displayName":"Test Field",
                  "fieldType":"Number",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-307",
                  "fieldName":"Test_IP_address",
                  "displayName":"Test IP address",
                  "fieldType":"IP",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-399",
                  "fieldName":"test_email",
                  "displayName":"test_email",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-641",
                  "fieldName":"Test_Field",
                  "displayName":"Test_Field",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-572",
                  "fieldName":"TestField123",
                  "displayName":"TestField123",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-586",
                  "fieldName":"testField_2801",
                  "displayName":"testField_2801",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-487",
                  "fieldName":"TextAreaField",
                  "displayName":"TextAreaField",
                  "fieldType":"TextArea",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-371",
                  "fieldName":"lhub_ts",
                  "displayName":"timestamp",
                  "fieldType":"Date",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-580",
                  "fieldName":"TTT",
                  "displayName":"TTT",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-274",
                  "fieldName":"vabs_field",
                  "displayName":"vaibhav_field",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-372",
                  "fieldName":"lh_watchers",
                  "displayName":"watchers",
                  "fieldType":"MultiSelect",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":true,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-583",
                  "fieldName":"WW",
                  "displayName":"WWE",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               },
               {
                  "caseId":"lhub-3422",
                  "fieldId":"field-582",
                  "fieldName":"zxcv",
                  "displayName":"zxcv",
                  "fieldType":"Text",
                  "descriptor":"Default",
                  "isHidden":false,
                  "isSystemField":false,
                  "value":null,
                  "excludedValues":[
                     
                  ],
                  "isReadOnly":false
               }
            ],
            "dateCreated":1614757210516,
            "dateModified":1614757226935,
            "linkedCases":[
               
            ],
            "viewLayout":"{\"layout\":[{\"defaultActiveTab\":\"Summary\",\"i\":\"lh-case-details-layout-section-1\",\"isResizable\":false,\"sectionName\":\"Section 1\",\"x\":0,\"y\":3,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Summary\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Tasks\",\"i\":\"lh-case-details-layout-section-2\",\"isResizable\":false,\"sectionName\":\"Section 2\",\"x\":0,\"y\":0,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Tasks\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Attachments\",\"i\":\"lh-case-details-layout-section-3\",\"isResizable\":false,\"sectionName\":\"Section 3\",\"x\":0,\"y\":1,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Attachments\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Linked Cases\",\"i\":\"lh-case-details-layout-section-4\",\"isResizable\":false,\"sectionName\":\"Section 4\",\"x\":0,\"y\":2,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Linked Cases\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"Suggested Cases\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Comments\",\"i\":\"lh-case-details-layout-section-5\",\"sectionName\":\"Section 5\",\"isResizable\":false,\"x\":0,\"y\":4,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Comments\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"Commands\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"History\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Extracted Fields\",\"i\":\"lh-case-details-layout-section-6\",\"isResizable\":false,\"sectionName\":\"Section 6\",\"x\":1,\"y\":0,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Extracted Fields\",\"isDefaultTab\":true,\"fields\":[{\"fieldName\":\"lh_ipaddress\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted IP Addresses\"},{\"fieldName\":\"lh_url\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted URLs\"},{\"fieldName\":\"lh_filehash\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted File Hashes\"}]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Additional Fields\",\"i\":\"lh-case-details-layout-section-7\",\"isResizable\":false,\"sectionName\":\"Section 7\",\"x\":1,\"y\":1,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Additional Fields\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]}],\"systemFields\":[{\"fieldName\":\"reporter\",\"fieldType\":\"User\",\"isReadOnly\":false},{\"fieldName\":\"assignee\",\"fieldType\":\"User\",\"isReadOnly\":false},{\"fieldName\":\"title\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"description\",\"fieldType\":\"TextArea\",\"isReadOnly\":false},{\"fieldName\":\"priority\",\"fieldType\":\"Select\",\"isReadOnly\":false},{\"fieldName\":\"issue_id\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"lh_watchers\",\"fieldType\":\"MultiSelect\",\"isReadOnly\":false},{\"fieldName\":\"status\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"created_at\",\"fieldType\":\"Date\",\"isReadOnly\":false},{\"fieldName\":\"modified_at\",\"fieldType\":\"Date\",\"isReadOnly\":false}]}",
            "history":[
               {
                  "id":11845,
                  "cmEntityId":3422,
                  "cmEntityType":"case",
                  "modifiedAt":1614757227067,
                  "userName":"indrajeet",
                  "fieldName":"task",
                  "modification":"Added",
                  "before":null,
                  "before_raw":null,
                  "after":{
                     "value":"lhub-3423"
                  },
                  "after_raw":{
                     "value":"lhub-3423"
                  }
               }
            ],
            "isWatching":false,
            "caseStatusWorkflow":{
               "id":"statusworkflow-3",
               "name":"Old Default Case Workflow",
               "description":"This is the old default workflow created by system.",
               "createdAt":1593169387512,
               "modifiedAt":1593169387512,
               "stateTransitions":{
                  "transitions":[
                     {
                        "name":"ToDo",
                        "from":[
                           "__TransitionFromAll__"
                        ],
                        "to":[
                           "__TransitionToAll__"
                        ],
                        "statusType":"Open"
                     },
                     {
                        "name":"InProgress",
                        "from":[
                           "__TransitionFromAll__"
                        ],
                        "to":[
                           "__TransitionToAll__"
                        ],
                        "statusType":"In Progress"
                     },
                     {
                        "name":"Done",
                        "from":[
                           "__TransitionFromAll__"
                        ],
                        "to":[
                           "__TransitionToAll__"
                        ],
                        "statusType":"Closed"
                     }
                  ]
               },
               "isSystem":true,
               "caseTypes":[
                  
               ]
            }
         }
      }
   ],
   "error":null,
   "has_error":false
}

Create Case

Creates a case with parameters provided.

Inputs to this Action

  • Connection: Choose connection that you have created.
  • Case Type (Required): Jinja2 template for type of case to be created. eg. Default
  • Case Title Template (Optional): Jinja2 template for case title. Example: This is {{case_title_column_name}}.
  • Case Description Template (Optional): Markdown template for case description (Blockquotes and HTML tags are not supported). Example: Reporter: {{reporter_column_name}}. Severity:
    {{score_column_name}}.
  • Case Reporter(Optional) COLUMN NAME: Column name from parent table containing Reporter of the Case.
  • Case Assignee(Optional) COLUMN NAME: Column name from parent table containing Assignee for the Case.
  • Case Priority(Optional) COLUMN NAME: Column name from parent table containing Priority for the Case.
  • Case Custom Fields Template(Optional): Jinja2 template for case custom fields. Input is expected in
    valid json-array as given in example. Example: [{"field-name1":{{column1}}, "field-name2": {{column2}}].

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Case details

Get Case Details

Retrieves all cases.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Fetch case history: Select whether to fetch case history with the case as well.
  • Case Id COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • Fetch Comments In History: Get comments in history of the case as well. Applicable only when Fetch case history is "Yes" (default: Yes)
  • Exclude Comments: Jinja templated string representing a regex such that all comments matching with the regex would be excluded from the result. Example {{regex_column}}

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Case details
{
   "id":"lhub-3422",
   "issueType":"Default",
   "issueTypeId":"lhcasetype-1",
   "reporterUserName":"indrajeet",
   "assigneeUserName":"Unassigned",
   "status":"ToDo",
   "priority":"High",
   "title":"testIJ",
   "descriptionRaw":"",
   "comments":[
      
   ],
   "tasks":[
      {
         "id":"lhub-3423",
         "issueType":"Manual Task",
         "issueTypeId":"lhcasetype-2",
         "reporterUserName":"indrajeet",
         "assigneeUserName":"Unassigned",
         "status":"InProgress",
         "priority":"High",
         "title":"Task1",
         "parent":"lhub-3422",
         "descriptionRaw":"",
         "dateCreated":1614757219399,
         "dateModified":1614757252356,
         "hasAccess":true
      }
   ],
   "attachments":[
      
   ],
   "fields":[
      {
         "caseId":"lhub-3422",
         "fieldId":"field-379",
         "fieldName":"000_CusField0429_Text",
         "displayName":"000_CusField0429_Text",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-444",
         "fieldName":"321",
         "displayName":"2123",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-563",
         "fieldName":"e32e32e",
         "displayName":"23e23e32",
         "fieldType":"Date",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-277",
         "fieldName":"Abir_Test",
         "displayName":"Abir_TEST",
         "fieldType":"Select",
         "descriptor":{
            "options":[
               "1"
            ]
         },
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-506",
         "fieldName":"ANewDate",
         "displayName":"ANewDate",
         "fieldType":"Date",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-507",
         "fieldName":"ANewDT",
         "displayName":"ANewDT",
         "fieldType":"Date",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-498",
         "fieldName":"ANewSelectField",
         "displayName":"ANewSelectField",
         "fieldType":"Select",
         "descriptor":{
            "options":[
               "Abc",
               "Def",
               "XYZ"
            ]
         },
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-489",
         "fieldName":"AUrlField",
         "displayName":"AUrlField",
         "fieldType":"URL",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-571",
         "fieldName":"B",
         "displayName":"B",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-311",
         "fieldName":"issue_id_clone",
         "displayName":"Case/Task Id_clone",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-426",
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         "displayName":"Sa",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-579",
         "fieldName":"Sample",
         "displayName":"Sample",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-420",
         "fieldName":"selectColumn",
         "displayName":"selectColumn",
         "fieldType":"Select",
         "descriptor":{
            "options":[
               "1",
               "2",
               "3"
            ]
         },
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-587",
         "fieldName":"SF",
         "displayName":"SF",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-627",
         "fieldName":"SS",
         "displayName":"SS",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-581",
         "fieldName":"T",
         "displayName":"T",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-300",
         "fieldName":"Test_IJ",
         "displayName":"Test Field",
         "fieldType":"Number",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-307",
         "fieldName":"Test_IP_address",
         "displayName":"Test IP address",
         "fieldType":"IP",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-399",
         "fieldName":"test_email",
         "displayName":"test_email",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-641",
         "fieldName":"Test_Field",
         "displayName":"Test_Field",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-572",
         "fieldName":"TestField123",
         "displayName":"TestField123",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-586",
         "fieldName":"testField_2801",
         "displayName":"testField_2801",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-487",
         "fieldName":"TextAreaField",
         "displayName":"TextAreaField",
         "fieldType":"TextArea",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-371",
         "fieldName":"lhub_ts",
         "displayName":"timestamp",
         "fieldType":"Date",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-580",
         "fieldName":"TTT",
         "displayName":"TTT",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-274",
         "fieldName":"vabs_field",
         "displayName":"vaibhav_field",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-372",
         "fieldName":"lh_watchers",
         "displayName":"watchers",
         "fieldType":"MultiSelect",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":true,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-583",
         "fieldName":"WW",
         "displayName":"WWE",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      },
      {
         "caseId":"lhub-3422",
         "fieldId":"field-582",
         "fieldName":"zxcv",
         "displayName":"zxcv",
         "fieldType":"Text",
         "descriptor":"Default",
         "isHidden":false,
         "isSystemField":false,
         "value":null,
         "excludedValues":[
            
         ],
         "isReadOnly":false
      }
   ],
   "dateCreated":1614757210516,
   "dateModified":1614757226935,
   "linkedCases":[
      
   ],
   "viewLayout":"{\"layout\":[{\"defaultActiveTab\":\"Summary\",\"i\":\"lh-case-details-layout-section-1\",\"isResizable\":false,\"sectionName\":\"Section 1\",\"x\":0,\"y\":3,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Summary\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Tasks\",\"i\":\"lh-case-details-layout-section-2\",\"isResizable\":false,\"sectionName\":\"Section 2\",\"x\":0,\"y\":0,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Tasks\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Attachments\",\"i\":\"lh-case-details-layout-section-3\",\"isResizable\":false,\"sectionName\":\"Section 3\",\"x\":0,\"y\":1,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Attachments\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Linked Cases\",\"i\":\"lh-case-details-layout-section-4\",\"isResizable\":false,\"sectionName\":\"Section 4\",\"x\":0,\"y\":2,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Linked Cases\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"Suggested Cases\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Comments\",\"i\":\"lh-case-details-layout-section-5\",\"sectionName\":\"Section 5\",\"isResizable\":false,\"x\":0,\"y\":4,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Comments\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"Commands\",\"isDefaultTab\":true,\"fields\":[]},{\"tabName\":\"History\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Extracted Fields\",\"i\":\"lh-case-details-layout-section-6\",\"isResizable\":false,\"sectionName\":\"Section 6\",\"x\":1,\"y\":0,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Extracted Fields\",\"isDefaultTab\":true,\"fields\":[{\"fieldName\":\"lh_ipaddress\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted IP Addresses\"},{\"fieldName\":\"lh_url\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted URLs\"},{\"fieldName\":\"lh_filehash\",\"fieldType\":\"MultiValued\",\"isReadOnly\":true,\"displayName\":\"Extracted File Hashes\"}]}],\"allowSectionDelete\":false,\"fields\":[]},{\"defaultActiveTab\":\"Additional Fields\",\"i\":\"lh-case-details-layout-section-7\",\"isResizable\":false,\"sectionName\":\"Section 7\",\"x\":1,\"y\":1,\"w\":1,\"h\":1,\"tabs\":[{\"tabName\":\"Additional Fields\",\"isDefaultTab\":true,\"fields\":[]}],\"allowSectionDelete\":false,\"fields\":[]}],\"systemFields\":[{\"fieldName\":\"reporter\",\"fieldType\":\"User\",\"isReadOnly\":false},{\"fieldName\":\"assignee\",\"fieldType\":\"User\",\"isReadOnly\":false},{\"fieldName\":\"title\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"description\",\"fieldType\":\"TextArea\",\"isReadOnly\":false},{\"fieldName\":\"priority\",\"fieldType\":\"Select\",\"isReadOnly\":false},{\"fieldName\":\"issue_id\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"lh_watchers\",\"fieldType\":\"MultiSelect\",\"isReadOnly\":false},{\"fieldName\":\"status\",\"fieldType\":\"Text\",\"isReadOnly\":false},{\"fieldName\":\"created_at\",\"fieldType\":\"Date\",\"isReadOnly\":false},{\"fieldName\":\"modified_at\",\"fieldType\":\"Date\",\"isReadOnly\":false}]}",
   "isWatching":false,
   "caseStatusWorkflow":{
      "id":"statusworkflow-3",
      "name":"Old Default Case Workflow",
      "description":"This is the old default workflow created by system.",
      "createdAt":1593169387512,
      "modifiedAt":1593169387512,
      "stateTransitions":{
         "transitions":[
            {
               "name":"ToDo",
               "from":[
                  "__TransitionFromAll__"
               ],
               "to":[
                  "__TransitionToAll__"
               ],
               "statusType":"Open"
            },
            {
               "name":"InProgress",
               "from":[
                  "__TransitionFromAll__"
               ],
               "to":[
                  "__TransitionToAll__"
               ],
               "statusType":"In Progress"
            },
            {
               "name":"Done",
               "from":[
                  "__TransitionFromAll__"
               ],
               "to":[
                  "__TransitionToAll__"
               ],
               "statusType":"Closed"
            }
         ]
      },
      "isSystem":true,
      "caseTypes":[
         
      ]
   },
   "statusType":"Open",
   "error":null,
   "has_error":false
}

Delete Case

Deletes a Case associated with a case ID.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Case ID COLUMN NAME: Column name from parent table containing Case ID of the Case.

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Success/Failure Message

Update Case

Updates Reporter, Assignee, Status, Priority, Title and/or Description of a case.

Inputs to this Action

  • Connection: Choose connection that you have created.
  • Case ID COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • Updated Case Reporter COLUMN NAME (Optional): Column name from parent table containing
    Reporter to be updated for the Case.
  • Updated Case Assignee COLUMN NAME (Optional): Column name from parent table containing
    Assignee to be updated for the Case.
  • Updated Case Status COLUMN NAME (Optional): Column name from parent table containing Status
    to be updated for the Case.
  • Updated Case Priority COLUMN NAME (Optional): Column name from parent table containing
    Priority to be updated for the Case.
  • Updated Case Title Template (Optional): Jinja2 template for case title. Example: This is
    {{case_title_column_name}}.
  • Updated Case Description Template (Optional): Markdown template for case description
    (Blockquotes and HTML tags are not supported). Example: Reporter: {{reporter_column_name}}.
    Severity: {{score_column_name}}.
  • Updated Case Custom Fields Template (Optional): Jinja2 template for case custom fields. Input is
    expected in valid json-array as given in example. Example: [{"id":"field-id", "value":{{column1}}}, {"id":"field-id", "value":"{{column2}}"}].

Output of action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Case details

Append Comment

Appends comment to a Case.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Case ID COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • Reporter Username COLUMN NAME: Column name from parent table containing LogicHub username.
  • Comment Template: Jinja2 template for comment. e.g This is {{comment_column_name}}.

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Case id and comment ID

Add Manual Task

Adds Manual task to a Case.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Case Id COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • Task Title Template: Jinja2 template for task title. Example: This is {{title_column_name}}.
  • Task Reporter COLUMN NAME: Column name from parent table containing task reporter username.
  • Task Assignee COLUMN NAME (Optional): Column name from parent table containing task assignee
    username.
  • Task Priority COLUMN NAME (Optional): Column name from parent table containing task priority.
  • Task Status COLUMN NAME (Optional): Column name from parent table containing the status of the
    task.
  • Task Summary Template (Optional): Markdown template for task summary (Blockquotes and HTML
    tags are not supported). Example: Reporter: {{reporter_column_name}}. Severity:
    {{score_column_name}} .

Output of action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Task details

Get Tasks

Get all tasks of a case.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Case ID COLUMN NAME: Column name from parent table containing Case ID of the Case.

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Task details

Update Task

Updates Assignee, Status, Priority, Title, and/or Summary of a task.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Case ID COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • Task ID COLUMN NAME: Column name from parent table containing Task ID of the task.
  • Task Title Template (Optional): Jinja2 template for task title. Example: This is {{title_column_name}}.
  • Task Assignee COLUMN NAME (Optional): Column name from parent table containing task assignee username.
  • Task Priority COLUMN NAME (Optional): Column name from parent table containing task priority.
  • Task Status COLUMN NAME (Optional): Column name from parent table containing the status of the
    task.
  • Task Summary Template (Optional): Markdown template for task summary (Blockquotes and HTML
    tags are not supported). Example: Reporter: {{reporter_column_name}}. Severity:
    {{score_column_name}} .

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Task details

Get/Download Case Attachment by Attachment ID

Download an attachment for a case identified by attachment ID.

Inputs to this action

  • Connection: Choose a connection that you have created.
  • Attachment ID COLUMN NAME: Column name from parent table containing Attachment ID of
    Attachment.

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: File ID

Get Case Attachment

Get attachments of a case.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Case Id COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • Split Results (Optional): Split attachments in separate rows. (Default 'Yes').

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Attachment ID

Get Task Attachment

Get attachments of a task.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Task ID COLUMN NAME: Column name from parent table containing Task ID of the Case.
  • Split Results (Optional): Split attachments in separate rows. (Default 'Yes').

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Attachment ID

Add Attachment

Add an attachment to a case (optionally to a specific task of a case).

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Case ID COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • File Name COLUMN NAME: Column name from parent table containing Name of the file to be added as an Attachment.
  • File ID COLUMN NAME: Column name from parent table containing file-id of the file to be added as an
    Attachment.
  • Task ID COLUMN NAME(Optional): Column name from parent table containing Task ID of the Case. If the value corresponding to column-name is empty, task-id will be ignored and attachment will be added to the case. Ignored, by default.

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Attachment ID

Add Automated Task

Adds Automated task to a Case.

Inputs to this Action

  • Connection: Choose connection that you have created.
  • Case ID COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • Command Template: Jinja2 template for Command of the task. Example: Either mention command name directly or as {{commandNameColumn}}. To know more about commands, go to https://help.logichub.com/docs/create-commands-for-cases.
  • Task Title Template (Optional): Jinja2 template for task title. Example: This is {{title_column_name}}.
    Default is Command Name.
  • Task Reporter Template: Jinja2 template for task reporter username. Example: Either mention reporter name directly or as {{reporterColumnName}}
  • Task Description Template (Optional): Jinja2 template for task description. Example: This is
    {{description_column_name}}. Default is Command Description.
  • Task Parameters Template (Optional): Jinja2 template for parameters of the task. Input is expected in json format {"key1": "val1", "key2": "val2"}. You can either pass json of command directly or use jinja2 template like {{taskParamColumnName}}
  • Trigger Type: Select trigger type of task. There are two options:
  1. Automatic: The task is executed immediately when the conditions of the task list and case type are met.
  2. On click: When the conditions of the task list and case type are met, the owner or assignee can click a button to run the task.
    By default, Automatic is selected.
    For more information on Trigger Type, go to https://help.logichub.com/docs/add-tasks-to-a-case.

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Task details

Link Cases

Get attachments of a task.

Inputs to this Action

  • Connection: Choose a connection that you have created.
  • Case ID COLUMN NAME: Column name from parent table containing Case ID of the Case.
  • Case IDs to link COLUMN NAME: Column name from parent table containing Case IDs in comma
    separated manner. Example: case_id1,case_id2,case_id3.

Output of Action
JSON containing following items:

  • has_error: True/False
  • error: message/null
  • result: Success/Failure Message

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